Customer Care Representative
Qualifications
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Ability to resolve complex customer issues
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Excellent communication skills – written, verbal and listening
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Pride in getting work done accurately and timely
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People-oriented
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Ability to work in a team environment
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Ability to multi-task
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Property and Casualty license
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Life and Health license (must be able to obtain)
What are you waiting for? Join us!
Responsibilities
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Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
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Use a customer-focused, needs-based review process to educate customers about insurance options.
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Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Salary + Benefits
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Salary: $35,000 – $40,000
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Opportunity to Earn Commissions*: $20,000 +
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2-Weeks Paid Vacation (annually)
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Opportunity for advancement within the office
*By cross-selling existing customers you are servicing